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Client Data Quality Control Associate
To be part of Client Management Services, which act as a centralised 1st line support team, providing support to multiple entities and contributing to the establishment of a Data Quality Control function, which includes the planning and execution of Data QC and Remediation related activities across the required business lines.
This is a pivotal role to ensure that client data is fit for purpose from point of entry and throughout the client lifecycle management.
What you'll do:
- Support with design & implementation of a QC process and controls framework to validate Client, Regulatory & Relationship data captured through the Onboarding process, to ensure system accuracy and adherence to policy and procedures.
- QC review of all regulatory classification data including, but not limited to, EMIR, 15a6, US Person, Dodd Frank, SBS & Canadian Person
- QC review of all client & relationship data captured during onboarding including Client Hierarchies, Client Types, Email Contacts, Client Owners, Country and Legal Entity information
- Drive ongoing client & regulatory data investigation & remediation projects
- Ensure ongoing Legal Entity Identifier (LEI) management to support reconciliation and remediation of Inactive, Lapsed & Retired LEI's across our client base.
- Ensure consistency and accuracy of client & regulatory data across our internal systems.
- Support the design and implementation of Data Quality rules to ensure a continuous monitoring, remediation effort and reporting of our key data elements.
- Proactive in identifying/raising Data Quality issues/themes with data owners and manage remediation activities through process or technology change.
- Support Team lead to establish procedures and internal controls and ensure they are validated and run on the agreed frequency.
- Recommend improvements to internal operational/system processes and controls and work with the client onboarding team to implement improvements as required.
- Act as the Subject Matter Expert/Key Point of Contact for Regulatory and Client Data Quality Control activities and support requests for client data information and analysis as required.
- Maintain proficient knowledge of regulatory data requirement/changes and how this impacts our client data and downstream consumers.
- Respond to client data disputes through validation and system updates in golden source systems as appropriate
- Prepare and report MI showing QC metrics around data quality, remediation progress and over all progress of data quality improvements.
- Identifying opportunities for enhancing our end-to-end customer experience through data quality control improvements
- Supporting strategic projects to expand and enhance the Data Quality Control scope.
- Interact & communicate effectively at all levels and build strong collaborative working relationship on an ongoing basis with business and IT partners
- Manage Internal Front Office stakeholders to support data clean-up / validation exercises through collation & action of responses.
What you'll bring:
- Data SME background with a strong understanding of Client Data and the importance of how Data Quality supports both the client experience and mitigates internal risk.
- Broad knowledge of Market regulations (FATCA, CRS, MIFD II, EMEIR, SBSD, Volker)
- Understanding different types of clients (NBFI, Fund managers, Hedge Funds, Insurance Companies, Agents, CCP)
- A methodological and logical approach, accuracy and attention to detail
- Tangible experience of running data quality control initiatives within a complex organisational structure, with the ability to demonstrate successful outcomes
- Ability to communicate effectively to key stakeholders at all levels
- Broad knowledge of investment and corporate banking products and services and how they impact or support clients across sectors / regions
- Approachable and able to form good working relationships
- Desire to learn and seek out continuous improvement
- Proven stakeholder management skills
- Excellent organisational skills and time management
- Ability to complete milestones and work toward multiple deadlines simultaneously
- Proficiency in MS Office with Advanced Excel
- Strong analytical skills to interpret large sets of data
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
