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Published Description
This award winning architecture studio are on the lookout for an experienced IT Systems Administrator to join their team. You will provide first and second line IT support and act as the first point of contact for all IT needs across the practice.Benefits includes additional 3 days leave at Christmas, workplace pension, health insurance enhanced maternity and shared parental leave. You will be required to be in the office fulltime. Key Responsibilities
- First point of contact for IT assistance across the Practice
- Support and deliver technical IT solutions
- Ensure all tasks adhere to defined processes, company principles and industry best practice
- Develop successful relationships within the Practice and with third parties
- Own tasks from request until a satisfactory resolution has been met
- Identify opportunities for improvements to IT services, processes, and procedures.
- Manage the addition and removal of staff accounts and associated hardware
- Provide training in software and hardware
- Carry out IT inductions for new staff
- Assist Head of IT and third party partners out of hours when necessary
Skills and Experience
- Previous IT support experience, working in a creative environment, preferably architectural. Minimum 2 years required
- Knowledge of Microsoft Office / 365. Active directory, networking, storage systems, MDM device management, VPN technologies
- Degree of equivalent in computer Science or related
- ITIL Foundation
- Ability to prioritise and work to deadlines
- Excellent verbal and written communications skills
- Attention to detail
