Commercial Account Executive

Robert Gerrard (Part of the Jensten Group) are pleased to be recruiting an additional Commercial Account Executive to join our Lift Plan team in Chingford.

Our friendly Lift Plan team is made up of 7 colleagues, that sit in a wider broking office of 21 people. As the UK’s leading lift liability insurance broker, we have the widest selection of specialist lift and escalator industry policies available. Over 7oo companies enjoy the peace of mind of Lift Plan®, a specialist liability package designed exclusively for lift engineers, consultants, designers and manufacturers.

Initially working full time in the office, a blend of office and home working will be available in line with the company smart working Policy on completion of probation. Robert Gerrard is directly opposite Chingford train station, making it an easy commute with Limited on-site parking is also available.

Key Responsibilities:

• Provide day-to-day support to clients in a professional, timely and efficient manner - handling quotations, new business, mid-term amendments and renewals
• Manage the administration of insurance policies, including midterm adjustments and cancellations, whilst ensuring all documentation is accurate and compliant with company standards
• Prepare and present insurance quotations and renewal terms to clients. Collaborate with underwriters to secure competitive and comprehensive coverage
• Communicating with clients and ensuring that they are fully aware of the cover provided and any gaps in cover or significant terms, conditions or exclusions
• Actively re-broke existing business to ensure clients receive the best possible coverage and competitive terms
• Assist clients when reporting a claim and liaise with claims handlers to facilitate an efficient claims resolution

About You:

We are looking for someone with Commercial insurance understanding to join our team and help to maintain and develop strong relationships with new and existing clients. The ideal candidate will be motivated, pro-active and passionate about growing the business.

This is a great opportunity to progress your career and join a company who can support your progression.

Other skills/requirements:

• Previous insurance experience - ideally with Liability knowledge
• Excellent customer service and communication skills
• Strong attention to detail and multi-tasking abilities
• A genuine passion for learning and developing within the insurance industry
• Acturis system knowledge and experience (preferred but not essential)

Rewards & Benefits

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
• Auto enrolment into our excellent pension scheme (5% employer matched contribution)
• Flex-benefits- A range of flexible benefits to choose from, that are most important to you
• Group Life Assurance cover
• 3 months Maternity, Paternity & Adoption leave all fully paid
• Professional qualification study support relevant to your role and career
• Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
• Holiday purchase scheme- up to 5 days annually

Robert Gerrard is a second generation, prominent, long-standing, and well respected regional independent broker that prides themselves on the great relationships they have with their clients and suppliers. We have recently been acquired by Jensten, which gives us the security of being part of a larger organization, whilst still retaining our personal touch. The existing staff and management will remain in place as we continue to develop and grow.

Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over £600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.

We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.

If you would love to work for a company that truly puts people at the heart of their organization, then we would love to hear from you.