Back to search
Senior General Manager Direct progression to Operations Manager
About the Company
An emerging, founder-led restaurant hospitality business is seeking a Senior General Manager to lead operations at a key stage of growth. This General manager will have a strong commitment to exceptional guest experiences, operational excellence, and brand expansion, the company is looking for a dynamic leader who can evolve into an Operations Manager role as the business scales.
The Role
The Senior General Manager will oversee the daily operations of the two restaurant locations, ensuring seamless service delivery, operational efficiency, and financial performance. This general manager role offers a clear progression pathway to Operations Manager, providing the opportunity to work directly with the founder to shape the future of the business. This role will be directly involved in the growth strategy and new opening of the brand.
Key Responsibilities - Senior General Manager
- Lead and manage restaurant operations, ensuring high standards of service, quality, and efficiency.
- Develop and mentor teams to drive performance, engagement, and retention.
- Implement and refine operational systems to support business growth and scalability.
- Oversee financial performance, including P&L management, cost control, and revenue growth initiatives.
- Drive strategic improvements in guest experience, team development, and operational processes.
- Ensure brand consistency across locations while adapting to evolving market demands.
- Collaborate with the founder and leadership team to execute long-term business strategies.
Candidate Profile
- Proven experience as a Senior General Manager or multi-site leader in the restaurant or hospitality industry.
- Strong financial acumen, with experience managing budgets, forecasting, and improving profitability.
- A hands-on leader with the ability to inspire and develop high-performing teams.
- Experience implementing systems and processes to improve operational efficiency.
- A strategic thinker with the drive to take on a broader Operations Manager role.
- Excellent communication, leadership, and problem-solving skills.
Joining this company offers a unique opportunity for career growth, with a clear path to fast-track progression into an Operations Manager role. The position provides a chance to work closely with the founder, directly influencing the business's direction and impact.
