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- Answering incoming calls and directing them appropriately
- Handling phone and email inquiries in a timely manner
- Coordinating and managing projects efficiently
- Reconciling stock and payments to ensure accuracy
- Issuing invoices and processing payments
- Welcoming and assisting visitors at the reception area
- Managing and updating the company database
- Maintaining and organizing personal and team diaries
- Collaborating closely with the Co-Founders and Office Manager
- Organizing and maintaining an effective office filing system
- Preparing, organizing, and securely storing both paper and digital records
- Scheduling meetings, managing calendars, and booking meeting spaces
- Arranging and managing outgoing mail and deliveries
- Three years of experience in a professional office environment
- Proficient in Microsoft Office Suite
- Strong communication skills, particularly over the phone
- Proven ability to read, write, and communicate effectively in English
- Skilled in multitasking and prioritizing tasks independently
- Exceptional interpersonal and relationship-building skills
- Reliable, punctual, and maintains a strong attendance record
- Demonstrates high accuracy and keen attention to detail
- Proactive and able to take initiative
- Familiarity with HubSpot, with prior experience being a strong advantage
- Effective problem-solving abilities
- £25,000-30,000 DOE per annum
