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Operations Administrator

Robert Half
Posted a day ago, valid for a month
Location

London, Greater London EC1R 0WX

Salary

£24,000 - £30,000 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Robert Half is seeking an Operations Administrator for a leading media organization, offering a fully remote position available across the UK.
  • The role involves managing the pension finding process, maintaining communication with customers, and conducting research on employers and pension schemes.
  • Candidates should have experience in customer service, administrative tasks, and familiarity with CRM systems like Salesforce or Hubspot, preferably in the pension or finance industry.
  • A university degree is not required, but relevant experience in administrative or customer support roles is essential.
  • The salary is dependent on experience, with specific ranges not disclosed, and the position is permanent with equal opportunity commitment from the company.

Robert Half are assisting a market leading media organisation to recruit a Operations Administrator on a permanent basis - Fully remote - UK wide

Role

  • The Operations Administrator will manage the end-to-end pension finding process, ensuring a seamless and efficient experience for our customers.
  • Communicate regularly with customers to keep them informed of progress regarding their pension search.
  • Conduct independent research to identify and verify the details of relevant employers and any associated pension schemes.
  • Conduct outbound calls to pension providers and employers.
  • Ensuring information about our customer's pension is accurately recorded and communicated.
  • Provide feedback on current processes and contribute to the ongoing improvement of our operations.

Profile

  • The Operations Administrator will have experience in a customer service role
  • Experience completing administrative tasks
  • Experience using a CRM such as Salesforce/Hubspot
  • Experience in the pension/finance industry
  • A university degree is not required - relevant experience in an administrative or customer support role is equally valuable

Company

  • Global media organisation with offices in London

Salary & Benefits

The salary range/rates of pay is dependent upon your experience, qualifications or training.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice

Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.