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CUSTOMER ANALYST- LONDON
UP TO £42,000
THE COMPANY
We are supporting a renowned sporting establishment on a customer-centric analytics hire.
THE ROLE
The successful Customer Analyst responsibilities will include:
- Lead strategic analysis projects focused on customer retention and engagement, identifying trends and behaviors that drive long-term engagement
- Develop predictive models and segmentation strategies to forecast customer churn, optimise retention campaigns, and personalise customer journeys
- Design and deliver insightful dashboards and reports to track retention metrics, engagement trends, and campaign effectiveness
YOUR SKILLS AND EXPERIENCE
The successful Customer Analyst will have the following skills and experience:
- Proven experience SQL and CRM tools (e.g. Salesforce CRM Analytics)
- Strong expertise in customer analytics, with a track record of using data to drive engagement strategies
- Proficiency in predictive modelling and segmentation techniques to optimize customer journeys.
- Hands-on experience with data visualization tools (e.g., Tableau, Power BI) to create intuitive, actionable dashboards
THE BENEFITS
The successful Customer Analyst will receive a salary of up to £42,000, plus an array of additional benefits.
HOW TO APPLY:
Please register your interest by sending your CV to Harry Mincer via the apply link below.
