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- Oversee day-to-day operations of the practice, ensuring efficiency and productivity.
- Develop and implement policies, systems, and procedures to enhance performance.
- Manage office infrastructure, IT systems, and supplier relationships.
- Assist the leadership team with HR, Marketing, Know How, Office Management and Overseas tasks.
- Support the leadership team in business development and strategic initiatives.
- Event Management and Planning.
- Editing marketing pitches.
- Website and social media management.
- Ensure compliance with relevant legal and regulatory requirements (e.g., SRA rules, GDPR, AML, COLP).
- Manage professional indemnity insurance and other insurance policies.
- Act as the point of contact for audits and regulatory reviews.
- Oversea client onboarding/KYC.
- Supervise administrative and support staff, including recruitment, training, and performance management.
- Promote a positive and inclusive workplace culture.
- Assist with staff appraisals, career development, and well-being initiatives.
- Recruitment: Scheduling interviews, drafting employment contracts, sourcing references/DBS checks
- Pension uploads
- Onboarding new starters
- Proven experience in practice management or a similar operational role within the legal sector.
- Experience supporting with Marketing within a professional services environment
- Excellent organisational, leadership, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
