- Manage daily office operations to ensure efficient workflows and adherence to company policies
- Maintain and oversee both digital and physical document management systems ensuring GDPR compliance
- Provide PA support to senior executives, including diary management, meeting scheduling and correspondence
- Assist with strategic planning tasks such as resource allocation and sales forecasting
- Manage office suppliers and third-party contractors ensuring timely procurement and payment processes
- Oversee general office maintenance, health and safety compliance and IT coordination
- Coordinate project deliverables including procurement, invoicing and quality control processes
- Support the delivery of operational and client-facing tasks including reporting and project updates
- Lead the implementation and maintenance of new software solutions including chatbot and CRM systems to enhance operational efficiency and customer engagement
- Oversee day-to-day expense management including invoice processing and supplier payments
- Collaborate with finance teams to provide input on monthly cash flow, P&L reporting and VAT compliance
- At least 3 years' experience in office management or administrative roles within a fast-paced, professional environment
- Strong organisational skills with a proven track record in managing projects and implementing operational systems
- Proficient in office software and experienced in implementing technology solutions, such as CRM systems or chatbot integrations
- Excellent interpersonal and communication skills, able to liaise effectively across teams and with external stakeholders
- Knowledge of GDPR and health and safety regulations is advantageous
- Experience in the construction, architecture, or sustainability sector.
- Familiarity with financial reporting and invoicing systems.
- A proactive mindset with a passion for driving operational excellence.