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Leasing Coordinator (6-Month FTC) - West London - £25,000 + Discretionary Bonus My client, a globally established and leading Real Estate Agency, are currently seeking a Leasing Coordinator on a 6-month FTC to join their brand-new residential Build-to-Rent development in West London compromising of 270+ apartments.You will be responsible for supporting the leasing team with preparation of flats for move in, assisting residents, applicant vetting, diary management/viewings coordination and general lettings administration. You will ensure a high level of customer service is provided to applicants and residents at all times being a main point of contact from enquiry stage to post-viewing tour.The successful candidate will be a good team player with strong organisational and communication skills, have the ability to work under pressure and a willingness to learn. A self-motivated individual, that is able to demonstrate reliability, flexibility and initiative.Key Responsibilities
- Responding to enquiries
- Completing applicant vetting requirements
- Booking in viewings/ diary management for the leasing team
- Collecting viewing feedback and recording appropriately
- Ensuring that systems are thoroughly kept up to date and accurate for all lettings and rental data.
- Managing the applicant database
- Providing administrative support to the Leasing Manager and Leasing team.
- Support with Lease-up logistics such as furniture delivery co-ordination, car park booking and lift management
- Create a community feel through communication, events and innovations
- Provide first class customer service to residents and applicants ·
- Support with the conducting of check in, check out and apartment quality assurance checks
- Liaise with the wider site team to ensure flats are ready for move ins · Deal with enquiries from tenants, utility providers, local authorities, etc.
- Meeting prospective tenants, assisting with occasional viewings and discussing rental
Skills and Experience Required
- Previous property administration experience would be ideal
- Good organisational skills
- Good verbal and written communication skills with a positive attitude and attention to detail
- Excellent time management
- Ability to multitask and to work accurately and effectively under pressure
- Must understand the principles and practice of customer care
- Ability to work in a team and understand team dynamics
- Positive, can-do attitude
- Initiative and the ability to think outside the box
- Common sense approach
- Outgoing, warm and friendly personality
- Organised, meticulous, tenacious
- IT literate
Working Hours: Monday to Friday shifts - 8am to 5pm or 9am to 6pm (Saturdays on Rota with a day off in lieu)Salary: £25,000 per annum + Discretionary
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