Bar Manager

About Us:

Our group is a sophisticated LGBTQ+ business located in the heart of Soho, offering an exceptional selection of cocktails, beers, and premium spirits. We pride ourselves on delivering outstanding customer service in a stylish and welcoming environment.

Job Summary:

We are seeking an experiencedBar Managerto lead our team and oversee the day-to-day operations of one of our venues. The ideal candidate will have extensive hospitality experience in London, a strong background in mixology, and excellent leadership skills. This role requires a hands-on approach to managing staff, ensuring compliance with licensing laws, and maintaining the highest service standards.

Key Responsibilities:

• Oversee the daily operations of the venue, ensuring smooth service and exceptional customer experience.
• Recruit, train, and develop staff, fostering a high-performing and motivated team.
• Conduct disciplinary procedures and manage staff performance when necessary.
• Maintain compliance with all licensing laws, health and safety regulations, and company policies.
• Manage stock levels, orders, and supplier relationships to ensure cost-effective operations.
• Create and implement strategies to maximise revenue and profitability.
• Ensure that the bar maintains high standards in cocktail preparation and service.
• Develop and update training programmes for staff, with a focus on service excellence and cocktail knowledge.
• Monitor and improve customer satisfaction through feedback and service improvements.
• Work closely with Head Office team to promote the venue and drive footfall.
• Handle customer queries, complaints, and escalations in a professional manner.
• Ensure that all equipment and facilities are well-maintained and fully operational.

Requirements:

• Minimum of 3 years experiencein a managerial role within the hospitality industry in London.
• C1 level of English or higher(fluency required).
• Personal Licence Holdercertification (must provide valid certification).
• First Aid certification(must provide valid certification).
• Strong cocktail knowledge and mixology expertise.
• Proven experience in team management, staff training, and development.
• Excellent leadership and communication skills.
• A proactive and hands-on approach to venue management.
• Strong financial acumen with experience in budgeting and cost control.
• Knowledge of health & safety, food hygiene, and licensing regulations.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career development.
• A dynamic and vibrant work environment in one of Londons top venues.
• Staff discounts and other company benefits.

If you meet the above criteria and are passionate about delivering exceptional hospitality experiences, wed love to hear from you!

How to Apply:
Please submit your CV and a cover letter detailing your experience and qualifications. Interviews will be conducted on a rolling basis.