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Field Service Engineer

ACS Business Performance Ltd
Posted 17 days ago, valid for 7 days
Location

London, Greater London SW1A2DX, England

Salary

£40,000 - £50,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Field Service Engineer will be a vital part of the customer support team, traveling to customer sites for calibration and repair of NSI-MI equipment.
  • Candidates must possess strong technical skills, excellent communication, and organizational abilities, with a focus on timely professional responses to customers.
  • The role requires troubleshooting and repairing computer hardware and software, as well as performing precision system alignment with laser trackers to high accuracy.
  • Applicants should have at least 3 years of experience in a similar role and demonstrate the ability to work independently under minimal supervision.
  • The position offers a competitive salary of $70,000 to $90,000 per year, depending on experience.

The successful Field Service Engineer will be a key member of the customer support team and will travel to customer sites to perform services. These services include calibration and repair of NSI-MI equipment. The Field Service Engineer must demonstrate strong technical skills, excellent communication, time management, planning, and organizational skills.

  • Provide professional responses in a timely manner to all customers
  • Support customer test/production facilities on regularly scheduled or as-required basis for calibrations other services
  • Perform precision system alignment of multiple axes using laser tracker or other optical tools to accuracies in the order of 10 m
  • Exhibit excellent diagnostic abilities to isolate issues and repair equipment
  • Ability to analyze diverse requirements in RF/Microwave measurements with a good understanding of mechanical systems
  • Troubleshoot and repair computer hardware and software
  • Prepare and comprehensive Field Service Reports, Calibration Certificates, and other documentation in a timely manner
  • Manage time and priorities so that tasks are completed on or ahead of schedule

To be successful in this role of Field Service Engineer we would love to speak to anyone who has experience of:

  • Must be able to work and troubleshoot independently with minimum supervision
  • Tactfully handle difficult situations and maintain composure under pressure
  • Excellent verbal and written communication skills
  • Troubleshooting system level electronic systems
  • Ability to read schematic diagrams and engineering drawings

ACS are recruiting for a Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Service Engineer, please submit your CV including an outline of your experience as a Field Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Service Engineer role you desire.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.