Customer Support Administrator

Distinct Recruitment

Posted 9 hours ago, valid for 21 days

Loughborough, Leicestershire LE12 7JB, England

Full Time

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Sonic Summary

The job is for an Account Administrator at a busy agency supporting various reward, incentive, and recognition programmes for external clients.
The salary for this position ranges from £24,000 to £27,000 depending on experience.
Candidates should have at least 2 years of experience in customer service and administration.
The role involves handling customer queries, managing programme data, and supporting account managers in a fast-paced environment.
Proficiency in Microsoft Office, especially Excel, and a proactive approach to work are essential for success in this role.

Looking for a role where every day is different? We’re looking for an Account Administrator to join a busy agency, supporting a range of reward, incentive, and recognition programmes for external clients.

Salary - £24,000-£27,000 DOEHours of work - Monday to Friday 9-5.30, 1 hour lunch, fully office-basedBenefits include - 20 days holiday plus Xmas and bank holidays, Pension and Parking

OVERVIEW OF THE ROLE

In this varied role, you'll be handling customer queries, managing programme data, supporting account managers, and ensuring smooth communication with clients and suppliers. If you thrive in a fast-paced environment, have a keen eye for detail, and enjoy working as part of a team, this could be the perfect fit for you!

What’s in it for you?A fun, dynamic and supportive work environmentThe chance to develop your skills in account management, data handling & reporting

ABOUT YOU:2+ years experience in customer service and administrationProficiency in Microsoft Office, particularly Excel (ideally Pivot Tables & VLOOKUPS) and CRM systemsA proactive and organised approach to workAbility to manage multiple tasks and deadlines

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