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Job Title: Centre Administrator
Salary:25,000
Location: Luton
Purpose:
Serve as the first point of contact for participants and visitors, managing site administration and ensuring smooth day-to-day operations of the CFO Hub. Maintain security, facilitate bookings, and support participants and colleagues in a welcoming and well-organized environment.
Key Responsibilities:
- Act as front-of-house, greeting participants and visitors while ensuring security protocols.
- Manage participant and guest bookings, referrals, and Hub communications.
- Oversee petty cash reimbursements and compliance processes.
- Collect and analyse participant feedback to improve services.
- Monitor CCTV and restricted area access.
- Order and maintain supplies, including course materials and consumables.
- Ensure Hub compliance with health & safety, safeguarding, and operational guidelines.
Requirements:
Essential:
- Minimum of 5 GCSEs or equivalent.
- Experience in a customer-facing role.
- Strong administrative and IT skills, including Microsoft Office.
- Excellent interpersonal and communication abilities.
- Ability to multitask, work independently, and manage priorities.
- Commitment to safeguarding, equality, and social inclusion.
- Basic DBS check required.
Desirable:
- Previous administrative experience.
- Understanding of restorative justice and rehabilitative approaches.
This role requires a proactive, organized, and customer-focused individual who can maintain a welcoming and efficient Hub environment.
