Job Title: Head of Technical - Account Management Salary: £80,000 - £85,000 + packageLocation: KentReference: 2959489Our client is a leading food business who supply to a variety of the major retailers. As they continue to expand and grow their presence in the marketplace they are now seeking a driven and ambitious Head of Technical - Account Management to join their business.Responsibilities include but are not limited to:* Build and maintain strong, positive relationships with senior customer teams, acting as a trusted advisor and problem-solver.* Coordinate and accompany retail customer personnel on grower and packhouse visits, resolving issues efficiently for win-win outcomes.* Ensure seamless collaboration between technical and commercial teams to deliver the best results for customers and suppliers.* Oversee the preparation of high-quality reports for management, supplier, and customer meetings, contributing your expertise where needed.* Support marketing and commercial teams with food safety, social, and environmental crisis plans, and execute them when required.* Work with internal teams to reduce complaints and drive consistency in quality, particularly for branded products.* Manage own-label innovation projects, collaborating with growers, R&D teams, and stakeholders to bring ideas to life.* Analyse KPIs, address root causes of poor performance, and implement data-driven strategies for ongoing improvement.* Manage department budgets effectively while developing influential relationships with internal and external stakeholders.* Partner with R&D teams on varietal development, ensuring smooth transitions and customer satisfaction.About you: * Proven track record in a leading technical account management role in food or produce is required* Able to demonstrate clear understanding of retailer standards * Excellent communication and people skillsIf you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on for more information.
Back to searchHead of Technical - Account Management
Henderson Brown Manufacturing
Posted a day ago, valid for 17 days
Maidstone, Kent ME17 2BE, England
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- The Head of Technical - Account Management position offers a salary between £80,000 and £85,000 plus a package.
- The role is based in Kent and is with a leading food business supplying major retailers.
- Candidates must have a proven track record in a leading technical account management role within the food or produce sector.
- Key responsibilities include building relationships with senior customer teams, overseeing high-quality report preparation, and managing own-label innovation projects.
- Excellent communication skills and a clear understanding of retailer standards are essential for success in this position.
