IT Support Technician

About us:Kent Wildlife Trust is the county’s leading conservation charity with more than 31,000 members and over 1000 registered volunteers. We manage and protect over 9000 acres of land across more than 90 different sites and nature reserves, alongside 2 visitor centres. But we can’t save nature alone. So, we work closely with local communities, businesses, organisations and individuals to protect and restore wildlife and wild spaces and create a wilder Kent for the benefit of people and the planet.What you'll be doing:This role is a perfect opportunity for an early-career or experienced IT Professional to work at an exciting wildlife charity three years into a period of digital development. IT Infrastructure underpins all of our digital ambitions, and we are looking for a positive and friendly person who is enthusiastic about IT to join the team and continue to facilitate all of the amazing work done by the Trust. You'll be involved in:

• IT helpdesk support.
• Systems maintenance.
• Network management.
• Other IT hardware set up & maintenance.
• Assisting in the development of new processes, equipment & technology to facilitate the charity’s conservation efforts.

What we need you to bring:

• Strong organisation skills and able to manage multiple areas of work simultaneously.
• Excellent communication skills and the skill to explain complex issues to a non IT audience.
• Hands-on experience managing Microsoft tenants, and troubleshooting hardware issues - fixing minor ones yourself.
• Knowledge of managing business firewalls and security software.
• A degree (or equivalent experienced) in IT or a related field.

We encourage applicants who do not meet every area of essential criteria to apply, your transferrable skills may still make you the best candidate!We are unable to recruit anyone who does not have a right to work in the UK.?? What we will offer in return:We offer exceptional enhanced benefits. Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you’re at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us. Next steps:If you're ready to join our team and help us create a Wilder Kent, simply click "Apply" to visit our website, where you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the Guidance Notes for helpful tips.Shortlisted candidates will be invited to a remote interview in the week commencing 18th November. We will let unsuccessful candidates know, and provide general feedback as to why they have not progressed. The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature! REF-217 617