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- Develop and implement effective credit control policies and procedures to ensure timely collection of debts.
- Lead and manage the credit control team, providing guidance, training, and support to remote working finance officers.
- Monitor overdue accounts and manage collections processes, including negotiating suitable payment plans and resolving disputes.
- Prepare regular reports on aged debt and credit control processes to report into senior managers.
- Prepare and present billing reports to senior managers.
- Set key performance indicators (KPIs) and conduct performance reviews for the team, ensuring targets are met.
- Proven experience within a senior role in Credit/AR.
- Previous experience in a leadership role.
- Knowledge of financial software and Microsoft Office Suite.
- Ability to work independently and collaboratively within a team environment.
- Organised and task orientated working style. Willing and able to roll sleeves up to ensure deadlines and objectives are achieved.
- Good team worker with strong communication skills both internally and externally.
