- Offering full support to the Commercial Department
- Diary management / arranging meetings
- Coordinating team diaries and arranging travel
- Opening of client files
- Ensuring regular and efficient billing and monitoring retainer arrangements
- Carry out copying, archiving, organisation of client files and filing systems, including electronic filing
- Make and receive telephone calls, ensuring all calls are managed
- Arrange couriers/deliveries
- Dealing with invoices
- Prepare monthly client billing, expense claims and general finance tasks
- Maintain database with client and contact details
- Organisation of meetings, domestic and international travel, accommodation and attendance at external events and conference
- Developing good working relationships with both internal colleagues and external clients and contacts as required, promoting a positive working culture and environment
- Working across teams, including in particular business development, in promoting the interests of business
- Draft correspondence and prepare standard documentation from audio/copy
- Previous experience working in a Commercial Department is essential
- Fast and accurate typing speeds
- Previous experience using a case management system
- Conversant in document formatting including track changes, auto-numbering and creating table of contents
- Conversant in document version control
- Proficient in Word, Excel, Outlook, PowerPoint, Digital dictation and any other in-house systems in use throughout the firm
- Proficient in diary management; meeting arrangements, telephone and email communication
- Excellent communication skills
- Ability to prioritise tasks and to work under pressure
- Able to demonstrate adaptability and flexibility
- Able to produce accurate work with strong attention to detail
- Team player who is able to work as part of a team and use initiative but also able to work independently