Account Manager - E-commerce business

Our client are seeking a talented Account Manager to maximise online business opportunities. Working closely with the in-house digital team, the account manager will be responsible for engaging with customers and maximising sales opportunities for their e-commerce business.

Client Details

Our client is a well-established manufacturing and production company, selling products to B2B and trade customers, who have launched an e-commerce arm to their business. A market leader in their product category, they are headquartered in Manchester, they serve clients both domestically and internationally.

Description

For The Account Manager - E-commerce business role, responsibilities will include:

• Develop and implement strategic e-commerce plans to achieve sales targets.
• Taking ownership for platforms including Shopify website, Amazon, and Ebay - reporting on sales targets.
• Following up with trade customers, and maximising new business opportunities.
• Manage online product and category pages with an emphasis on customer experience.
• Analyse data to monitor website performance and customer engagement, making adjustments as necessary.
• Coordinate with IT department to ensure website functionality and performance.
• Oversee and manage company's overall e-commerce presence.
• Work closely with digital marketing team to drive traffic to website.
• Being involved with key customers and sales journey's where necessary.

Profile

For the Account Manager - E-commerce business business role, candidates should have:

* 2+ years experience in sales led account management positions
* Confident communication skills, comfortable being customer facing.
* Ideally experience working for an e-commerce business.
* Familiarity with seller channels such as Amazon seller central.
* Familiarity with channels including Shopify, Amazon, and Ebay.
* Willingness to attend customer and trade events where necessary.
* Ideally B2B - trade product experience - not essential.
* A hands-on approach and a keen eye for detail.

Job Offer

On offer for the Account Manager - E-commerce business Manager role:

• A competitive salary range of approximately 36,000 - 40,000
• Performance bonuses.
• Opportunity for hybrid working.
• Work for an established team.