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Key Care & Support have an exciting opportunity for a Care Coordinator to join their highly successful team in Manchester.
Overview
The role of Care Coordinator will be to provide a positive and effective focused service to a designated group of people we support as directed by Line Manager
Main Duties
1. To provide a positive focused experience to a group of clients
2. To assess, plan and review support plans of people we agree to support
3. To positively and proactively liaise with support staff to continuity of support and care is maximised
4. To liaise with commissioners and associated professionals to procure community support packages and complex care packages
5. To provide a proactive service for all customers, ensuring effective communication is central to role and function
6. To alert Line Manager to any concerns raised
7. To liaise with Line Manager on what roles are required to fulfil support package requirements
8. To inform Line Manager of any complaints or compliments received and follow instruction on how to proceed
9. To ensure staff are respected as our internal customers and are valued as an essential aspect of the business
10. To ensure Webroster, Log my Care and related documentation is kept up to date at all times
11. To ensure Care and support packages are 100% filled at all times
12. To ensure shifts are filled to capacity
13. In emergency situations, deliver support and care to ensure the people we support are safe and protected
14. To provide overnight emergency oncall support on a rota basis as required
This Job profile sets out the main duties as required to fulfil the role but is by no means exhaustive. Additional requirements in line with role will be required of the postholder as requested by your Line Manager
We will offer you :
salary between 25-30k depending on experience
Free parking
20 days holiday plus bank holidays
Birthday gift
seasonal gift
Interested? send your CV and we will be in touch
