Home
Marlow
Customer contact centre information clerk
Customer Service Executive

Customer Service Executive

Trinity Resource Solutions

Posted a day ago, valid for 6 days

Marlow, Buckinghamshire SL7 3BT

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

Our prestigious client in Marlow is seeking a dedicated Customer Service Executive to join their team.
The role requires previous experience in a Customer Service position and order processing skills.
Candidates should be proficient in CRM systems, preferably SalesForce, and possess exceptional communication skills.
The position offers a salary of £25,000 per year and provides opportunities for hybrid working after probation.
Benefits include private medical and dental insurance, family discounts, and 25 days of holiday plus bank holidays.

Are you passionate about delivering exceptional customer service and looking for a rewarding role in a dynamic environment? Our prestigious client in Marlow are seeking a dedicated Customer Service Executive to join their team.As a Customer Service Executive, you will be the first point of contact for customers, ensuring their needs are met with efficiency and professionalism. The position offers a chance to develop your skills in a supportive and forward-thinking company.Key Responsibilities:- Engage directly with customers via telephone or electronic communication.- Manage direct customer orders following the internal sales order process meticulously.- Address and resolve general and order-specific customer enquiries promptly and effectively.- Handle return requests efficiently, ensuring all relevant systems are updated in line with company procedures.- Provide support with order status updates and delivery tracking queries.Skills and Experience Required:- Previous experience in a Customer Service role is essential.- Order processing experience is essential - Proficiency in CRM systems, preferably SalesForce. - A self-motivated, passionate, and enthusiastic approach to work, with a commitment to delivering excellent customer service.- Exceptional communication skills, both oral and written.Company Benefits: - Hybrid working after probation- Private Medical Insurance- Private Dental- Family Discounts- 25 Days Holiday + Bank Holidays- Plus more!

Apply now in a few quick clicks

Customer Service Executive

Customer Service Representative

Customer Service Representative

Outbound Caller - Not Sales