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Customer Service Advisor - Outbound

S4 Personnel Ltd
Posted 12 hours ago, valid for 16 days
Location

Marlow, Buckinghamshire SL7 3BT

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position available is for a Customer Service Advisor with a starting salary of £24,000, with the potential to earn over £32,000 through bonuses.
  • This role requires excellent communication skills and a professional demeanor to handle customer service and repair inquiries.
  • Candidates should expect to work 40 hours a week, with shifts scheduled between 08.00 and 19.00 from Monday to Friday.
  • The job involves both inbound and outbound calls, where you will manage queries and work towards key performance indicators (KPIs).
  • Applicants must have a minimum of 1 year of experience in a customer service role to be considered for this position.

Ref: 4009

Job Title: Customer Service Advisor

Salary: £24,000 with potential to earn £32,000 ++ (some earn late £30’s) with bonus

Location: Marlow

Paying a basic of £24,000, with the opportunity to increase your earnings to over £32,000 and some of the top performers earn late £30’s through upselling and cross-selling.

You will be working shifts between 08.00 - 19.00 Monday to Friday, a total of 40 hours per week.

This is an outbound and inbound customer service role - excellent customer service. Our client is looking for a candidate with excellent communication skills and a professional manner to deal with customer requirements for service and repair in an efficient and courteous manner maintaining the highest standards of customer service.

You will answer incoming calls promptly, handling queries and working towards KPIs including booking contacts.

You will liaise with the company’s various offices to get relevant information to the customer.

You will ensure the database is updated and correct.

In order to increase your earnings, you will upsell and cross-sell different services and products to the customer. Many of the team earn in excess of £32,000.

Please only apply if you match the above criteria.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 10-15 minutes.If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.