- Liaising and supporting our Project Manager
- Chasing medical reports completed by our Assessment team
- Ensuring we stick to the client's strict SLA report timelines
- Troubleshooting problems as they arise within the project
- Supporting our compliance team when required
- Be very organised and attentive
- Have a confident and enthusiastic phone manner
- Reliable and good time management
- Have previous experience in an administrative or customer service role
- Ability to work independently and as part of a team.
- Excellent verbal and written communication skills.