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Membership Advisor

wild recruitment
Posted 20 hours ago, valid for 3 days
Location

Milton Keynes, Buckinghamshire MK10 9QA

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Wild is seeking a Service Centre Advisor for a customer service role based in Milton Keynes.
  • The position offers a salary ranging from £26,354 to £27,672 and requires exceptional customer service skills and experience in a similar role.
  • Candidates should possess good IT, organizational, planning, and administrative skills, as well as the ability to manage multi-channel enquiries.
  • The role involves assisting with customer inquiries and maintaining high service standards in a fast-paced environment.
  • Working hours are flexible with a rotation from 7am to 7pm, Monday to Friday, and the opportunity for hybrid work two days from home after training.

Wild are working with a fantastic employer based in Milton Keynes working within customer service. This company offer a great working environment and many opportunities.

Role

As a Service Centre Advisor, you will contributing towards maintaining the company's reputation for providing a high level of customer service.

Day to day you will be assisting with enquiries either by resolving them there and then or passing them on to the relevant team. You will resolve enquiries consistently to team standards and promptly.

Experience

  • Exceptional customer service skills and experience within a similar role
  • Good IT skills
  • Organisational, planning, and administrative skills
  • Able to work in a fast-paced environment.
  • Experience managing multi-channel enquiries.
  • Excellent communication skills both written and verbal.

Salary:

  • £26,354 up to £27.672

Hours of work:

  • Flexible shift rotation from 7am -7pm. Monday to Friday Only
  • Hybrid 2 days from home after training

If you would like to be considered for this role, please apply today and we will be back in contact in due course.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.