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Role OverviewOur client is looking for a dynamic and motivated Senior ITSM Consultant to support the Head of Service Management. This role focuses on alleviating the operational workload, ensuring service management stability and efficiency. This is a 3-6 month contract role, offering a daily rate of £600 - £650 outside IR35. The position is primarily remote, with occasional travel to the office as and when required. The start date is immediate.Responsibilities
- Oversee and support BAU Service Management operations, ensuring stability and effective collaboration with support partners.
- Assist in recruitment efforts to expand the service management function.
- Provide insights and support for the ITSM Transformation programme.
- Manage Risk and Audit activities.
- Offer additional support as required by the Head of Service Management.
What you'll need to succeed
- Extensive experience in IT Service Management, especially within the SIAM/Service Management domain.
- Demonstrated ability to oversee and support BAU Service Management operations.
- Experience in recruitment and function build-out.
- Deep understanding of ITSM Transformation programmes.
- Competence in managing Risk and Audit activities.
- Strong communication and interpersonal skills.
- A proactive and driven mindset, capable of handling significant responsibilities independently.
What you'll get in return
- A daily rate of £600 - £650 outside IR35.
- Predominantly remote work, offering flexibility and a good work-life balance.
- The chance to work with a leading organisation and make a meaningful impact.
- A supportive and collaborative work environment.
- An immediate start with a 3-6 month contract.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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