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Service Charge Accounting Manager
Milton Keynes
Salary Up to £45,000 DOEHours - Monday to Friday, 37.5 hours per week, with flexible hybrid working
About the Role
Our client is a fast-growing top 20 accountancy firm and are seeking a Service Charge Accounting Manager to join their award-winning team. The role will focus on managing a client portfolio, ensuring high-quality service delivery, and identifying growth opportunities within the portfolio.
As a Service Charge Accounting Manager, you will oversee and review service charge accounts, manage audits, and support the wider team to meet the client’s needs.
Key Responsibilities
- Build and maintain strong client relationships, ensuring exceptional service delivery.
- Identify development opportunities within existing relationships to grow portfolio size
- Manage finances within the portfolio, including driving monthly billing targets, debt recovery, and forecasting.
- Provide on-the-job coaching and identify training needs for senior and executive accountants.
- Support career progression and development, addressing any concerns with senior management.
- Foster a culture of continuous improvement and share best practices across the team.
- Promote and assist with the implementation of bespoke software, ForSite, across the team and clients.
- Stay updated with sector technical developments and share insights with the team.
- Escalating development issues and progression requirements to senior management team.
- Creating and developing a "personal brand" that is used to promote the work and appeal of our specialist team on LinkedIn/Socials. Active involvement in LinkedIn and creating a presence, including interacting with client/target/Service Charge team posts, and creating own posts for sharing.
About You
- AAT qualified or part ACCA/ACA qualified.
- A solid accounting background with experience in reviewing the work of colleagues.
- Ideally, experience in an accountancy practice.
- Strong communication skills (both written and oral).
- Ability to work independently and as part of a team.
- An organised, methodical approach to managing your workload and the workload of others.
- Proficiency in MS Office, particularly Excel.
- Knowledge of service charge accounting
- A willingness to learn and develop your skills.
Benefits
- Pension scheme
- Group life assurance (4x salary)
- Group income protection
- 26 days Annual leave (Excluding Bank Holidays) & Birthday off
- Health cash plan
- On-site parking
- Quarterly functions and events
- Access to employee benefits portal (cashback and vouchers)
- Employee assistance programme
- Employee referral bonus
- Ongoing training and development, supporting both professional qualifications and personal growth
