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Rewards and Benefits on offer
- Working for an incredibly successful and expanding hospitality group
- Working in a prestigious City Centre Hotel.
- An attractive basic salary and benefits package available.
- An immediate start date, subject to notice period.
- Varied and interesting role
- Excellent company culture
MTrec’s New Client Opportunity
Our client is a successful and established, highly successful and expanding hospitality group, based in Newcastle upon Tyne. They are currently looking for an experienced Hotel Manager to join their team on a full time, permanent basis. If you meet the person specification for the role, please apply below for an immediate response.
The job you will be doing;
- Providing the highest quality of service to guests
- Be instrumental to achieving hotel and business objectives are accomplished
- Manage the day to day operations of the hotel and oversee all departments
- Support operations management by advising on policy and procedures
- Ensuring all urgent matters and addressed correctly and in accordance with company policy
- Make sure all health and safety compliance is met throughout the hotel
- Develop staff and management through mentoring and coaching
- Conduct quarterly appraisals with the team
- Follow all recruitment procedures and ensure these are followed by all
- Create rotas for the needs of the business, and review all holiday requests to maintain cover
- Make sure all training is up to date and takes place
- Maintain cleanliness and maintenance issues by using a daily compliance diary
- Ensure the site is adhering to Health and Safety, Food Safety and Licensing
- Conduct regular site inspections to make sure all standards are being met
- Ensure the site achieves 5 star EHO rating
- Communicate effectively with the Area General Manager and the team
About You
- Previous Hotel Management experience is essential.
- Have a passion for excellent service and enjoy working in professional surroundings
- Demonstrate a hands-on approach and an outstanding personality
- Be a team player and an effective leader by setting examples
- Be able to create a great atmosphere by welcoming customers
- Be confident and self-motivated, displaying a passionate commitment to the business
- Have a positive attitude and welcome and embrace change
- Maintain excellent timekeeping, attendance and a professional attitude
- Work together with the team to ensure the business is the best it can be, and look for opportunities and improvement
- Communicate clearly to colleagues and customers, and remain calm patient and polite if receiving customer feedback
- Support, encourage and motivate others
