File Storage Clerk

NRG is proud to be working with one of the UK’s most established law firms to recruit a File Storage Clerk. This role is crucial in maintaining organised and up-to-date records of files and deeds, ensuring secure storage, retrieval, and transportation between the Newcastle office and an off-site warehouse.

Please note: The successful candidate must hold a full UK driving licence, as travel to and from the warehouse is required (a vehicle will be provided).

Salary & Benefits:

• Salary: Up to £27,000 DOE.
• Holiday entitlement (increases with length of service):
  • Up to 4 years - 25 days
  • 4+ years - 26 days
  • 5+ years - 27 days
  • 10+ years - 28 days
• Workplace pension (up to 6% matched contribution).
• Life assurance (4x annual salary).
• Occupational sick pay scheme.
• Salary sacrifice benefits:
  • Additional holiday purchase.
  • Healthcare cash plan and dental insurance.
  • Critical illness cover.
  • Cycle to work scheme.
  • Home, living, and technology purchase scheme.
  • Increased life assurance cover.
• Subsidised city centre parking / Annual travel ticket loans.
• Discounted gym membership.
• Employee referral scheme.
• 24-hour Employee Assistance Programme.
• Free Headspace subscription.
• Access to Benefit Hub - offering vouchers and cashback rewards.

Key Responsibilities:

• Maintain accurate records of stored files and deeds.
• Process file closures using Aderant Expert software.
• Store deeds and original documentation, ensuring database updates.
• Securely bind, transport, and file documents at the off-site warehouse.
• Retrieve and arrange the secure destruction of files reaching their retention date.
• Handle retrieval requests for files and deeds promptly.
• Ensure strict confidentiality at all times.
• Follow health and safety policies and complete relevant training.
• Assist with warehouse organisation, including manual handling of files and working at height (training provided).
• Support office moves and minor maintenance tasks.

Essential Skills & Qualifications:

• Client-focused with exceptional customer service skills.
• Strong verbal and written communication.
• Proactive, self-motivated, and able to work independently or as part of a team.
• Excellent organisational and time management skills.
• Proficiency in IT systems, including Microsoft Office and Outlook.
• Full UK driving licence required.

Diversity & Inclusion Statement:

At NRG, we are committed to fostering a diverse and inclusive workplace where everyone is treated with respect and has equal opportunities. We welcome applications from all backgrounds and do not discriminate based on age, gender, ethnicity, disability, or any other protected characteristic.

If you are interested in this File Storage Clerk role, click 'Apply Now', and a member of our team will be in touch.