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Corporate Account Handler Team Leader

Aston Charles Ltd
Posted 2 days ago, valid for 6 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This global broker based in Newcastle is seeking a Team Leader to manage a team of 3 Corporate Account Handlers and oversee the servicing of complex corporate clients.
  • Candidates should have a sound understanding of commercial covers and experience with middle-market accounts, with a preference for those with some managerial or supervisory experience.
  • The role involves ensuring exceptional client service, achieving KPIs, training staff, and complying with FCA regulations.
  • The salary is negotiable based on experience, and a flexible benefits package is also offered.
  • The company supports agile working practices, allowing employees to work from home several days a week.

Whether you wish to rise through the ranks, move into a specialist niche, or remain in a Team Leader capacity for the longer-term, this global broker has a well-deserved reputation for ensuring all its employees’ career objectives are met - whatever the ambition!

Based from plush offices in the centre of Newcastle, this broker arranges the insurances of many of the North East’s largest and most complex businesses - including household names. Here, you will be responsible for the day-to-day management of a team of 3 experienced Corporate Account Handlers, ensuring that they deliver an exceptional level of client service. This includes liaising with a range of stakeholders such as department heads to deliver a coordinated approach, ensuring that KPI’s are achieved. You will be responsible for training, development, and ensuring that your team are aware of the full suite of products and services available to clients, and that they remain alert to opportunities to promote these. You will also be responsible for allocating workloads, and ensuring that all tasks are carried out in a timely and accurate fashion that complies with FCA regulations and inhouse protocols. In addition to managing a team, you will be personally responsible for the day-to-day servicing of a portfolio of corporate clients. These are likely to be some of the more complex cases held by the Newcastle Branch, often those generating in excess of £500K gross written premium. This will include handling renewals, mid-term amendments, dealing with general enquires, negotiating with underwriters, and preparing a variety of reports.We welcome applications from both experienced managers, as well as from candidates with some informal supervisory experience who are confident in their ability to step up and lead a team. However, it is essential that you have a sound understanding of all common commercial covers such as Property, Liability, Financial Lines and Commercial Motor. Whilst it is not a prerequisite that this experience is from a similar corporate insurance environment, you must have dealt with some more complex, middle-market accounts rather than just SME cases. As well as candidates from an account handling environment, we are keen to hear from candidates who wish to transition into the world of corporate broking. You must have excellent communication skills and be able to develop strong relationships with both internal and external stakeholders. You should also be well-organised, with excellent task-management skills, and you’ll have a keen eye for detail, taking real pride in the accuracy of the work carried out by you and your department.This dynamic firm is a long-time adopter of agile-working practices, and you will be welcome to work from home several days per week.In return, you will receive a generous basic salary that is entirely negotiable, depending on experience. You will also receive a flexible-benefits package that can be tweaked to your personal circumstances.Aston Charles - a personalised service from industry expertsGeneral Insurance and Financial Services RecruitmentFor more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.