ER Case Manager

James Andrew Recruitment Solutions (JAR Solutions)

Posted 14 days ago, valid for 11 days

Newcastle Upon Tyne, Northumberland NE19 2BG, England

£23 - £24 per hour

Full Time

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Sonic Summary

The public sector organization in Newcastle is seeking two ER Case Managers for a temporary twelve-week contract, with the possibility of extension or a permanent role.
The position offers an hourly rate of up to £23/24 per hour PAYE/Umbrella and requires recent experience in employee relations case management.
Candidates should ideally be CIPD qualified and have strong knowledge of current employment law.
Duties include managing escalated ER casework, conducting hearings, and providing training to HR and operational managers.
The role involves working 37.5 hours a week, Monday to Friday, from 9am to 5:30pm, with some flexibility.

We are currently working in partnership with a public sector organisation based in Newcastle, who are recruiting for two ER Case Managers on an initial temporary twelve-week contract (potential to be extended or permanent role). This position is due to start as soon as possible, with an hourly rate of pay up to £23/24 per hour PAYE/Umbrella.

The ideal candidate will have really strong employee relations case management experience and ideally be CIPD qualified.

Duties will include (but are not limited to):

Ensure employee relation management is applied fairly and consistently
Demonstrating current employment law knowledge as a strong backbone to your approach
Involvement in hearing and complex cases, striking the right balance of risk and care in concluding the right outcomes for all parties
Managing ER casework escalated from site HR Managers including grievances, absence and disciplinaries
Running employment law updates with HR managers and upskilling them and operational managers on dealing with employee relations casework
Supporting employment related projects as needs be

Expertise required:

Strong employee relations case management experience
Ideally be CIPD qualified
Confident in IT/HR systems and MS Office (Excel)

Working hours:

37.5 hours
Monday - Friday
9am - 5:30pm (flexible)

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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