Office Manager

Are you a proactive, organized, and facilities-focused office professional looking to take on a dynamic role that ensures a high-quality work environment? We're seeking an Office Manager to play a key role in overseeing the daily operations and maintaining a safe, efficient, and welcoming office space.

Client Details

The Office Manager will take charge of the smooth functioning of our office, focusing on a wide range of responsibilities, including health and safety, facilities maintenance, and vendor management. Working closely with the Head of Facilities, this role is essential to ensuring our site remains a productive and safe environment for all.

Description

• Health & Safety Compliance: Oversee site health and safety practices, including conducting risk assessments and participating in quarterly meetings. Ensure compliance with all relevant health and safety regulations.
• Budget Management: Work collaboratively with the Head of Facilities to set budgets for facility-related expenses, including managing routine approvals.
• Statutory Compliance: Ensure full compliance with all statutory regulations relating to facilities and office management.
• Service Level Management: Develop and monitor service standards in conjunction with senior management, ensuring our workplace services meet or exceed expectations.
• Process Development: Implement and maintain documented processes and procedures for efficient office operations and service levels.
• Issue Resolution & Reporting: Serve as the primary point of contact for office-related issues, managing a help desk for on-site queries and escalating as needed. Regularly report on key metrics to the Head of Facilities.
• Vendor & Property Management: Administer contracts with suppliers, manage day-to-day office needs, and ensure optimal property maintenance in partnership with external agents.

Profile

• Proven experience managing office facilities with an emphasis on health and safety and administrative systems.
• Proficient in budget handling, with a solid understanding of vendor management.
• Strong organizational skills, with the ability to manage competing priorities in a fast-paced environment.
• Effective communicator, capable of liaising with multiple departments and maintaining professional relationships with both internal teams and external vendors.
• High standards of discretion, professionalism, and a customer-focused approach to service delivery.

Job Offer

• A competitive salary of £28,000 - £30,000.
• Based in Newcastle, Onsite, Office-Based.
• 28 days' annual leave, plus bank holidays.
• A supportive, inclusive workplace where your contributions make a direct impact on our operational success.