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Service Advisor

KPI People Ltd
Posted 2 days ago, valid for a month
Location

Northampton, Northamptonshire NN1 1UB, England

Salary

£30,000 - £36,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Service Advisor in Northampton offers a basic salary ranging from £30,000 to £36,000 OTE.
  • Candidates are required to have a minimum of 12 months of Motor Trade Service Advisor experience.
  • The role involves meeting and greeting customers, explaining vehicle work, and liaising with various departments.
  • Essential qualifications include a full UK Driving Licence, while franchised dealership experience is desirable.
  • The job comes with a great benefits package and requires working Monday to Friday, with Saturday mornings on a rota basis.

Service Advisor - Northampton -
Basic Salary - £30,000 -
OTE - £36,000 -
Great Benefits Package -  
 
Our client, a busy franchised main dealership in Northampton has the requirement for an experienced Service Advisor to join their successful Aftersales team.
Service Advisor Responsibilities
 
As a Service Advisor your responsibilities will include:
 
Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.
 
Experience, Skills & Qualifications
 
Essential Requirements:
 
12 months Motor Trade Service Advisor experience
Full UK Driving Licence
 
Desirable Requirements:
 
Franchised Dealership Experience
Kerridge or Pinnacle Experience
 
Remuneration & Benefits
 
Basic Salary of £28,000 - £30,000 DOE
On Target Earnings of £34,000 - £36,000
Great Benefits Package
 
Working Hours
 
Monday to Friday 8am - 5.30pm
Saturday Mornings on a Rota - 1 in 3
 
 

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