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2nd Line Technician // Norwich - £28-33K
My client, a bespoke managed service provider (MSP), are looking for a strong 2nd Line Technician to join their tight knit team and provide support to their external clients.
This role presents an exciting opportunity for individuals with diverse IT support experience to further develop their skills and advance their careers. Prior experience within an MSP would be advantageous.
Responsibilities Include:
- Manage tickets, including providing updates to clients and feeding back to other members of the team to ensure resolution
- Assisting with internal project implementation
- Troubleshooting and diagnosing of a broad spectrum of IT-related issues
- Configuration and installation of new equipment
Skills Required:
- Windows Operating System and Windows Server
- Active Directory
- Office 365, including SharePoint, Entra, Intune and general applications
- Networking skills including TCP/IP and work with Firewalls
- Basic understanding of PowerShell
3+ years' experince is desired.
If you are interested in this exciting role, we encourage you to apply IMMEDIATELY, as we are arranging interviews at short notice. For further information or to discuss the position in detail, please do not hesitate to contact Isabella Fleming at 07458 142746 or via email at .
For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
