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The Client Delievery Executive will be responsible for delivering business growth across a portfolio of NIQ Brandbanks Supplier accounts, acting as the primary point of contact and supporting your clients with new services and expansion of existing non-core services.
Location: Norwich, hybrid mode
Part of your role will be focused on delivering revenue, service alignment and strategic positioning of key products and services, and you will support our Client Delivery Executives with shared accountability for the generation of New Business revenue for your portfolio of clients. Alongside a Customer Success Manager, you will be a primary point of contact for your clients.
Responsibilities:
Delivery of business growth from adoption and increased volumes of NIQ Brandbank Non-Core Services
? Accurately forecasting revenue to the Senior Client Development Manager and ensuring there is a consistently strong pipeline to deliver targets. This is generally on a monthly basis, but you may be asked to provide additional forecasts at your managers discretion.
?Developing a full understanding of the NIQ Brandbank value proposition.
?Building a rapport with your supplier base, frequently contacting them to understand their service requirements and identify potential areas where NIQ Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction.
?Using the above knowledge to create Account Development Plans in partnership with our Client Delivery Executives. This should include Objectives, Goals, Strategies & Measures detailed for all relevant accounts.
Supporting clients with account and license management
?Creating engagement plans to resolve any ongoing client issues and working with various business functions to drive process improvement and achieve consistently strong customer satisfaction.
Requirements:
?Proven track record of managing revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives
?Demonstrable sales experience, strategic sales planning and implementation, including pipeline management
?Highly organized and able to prioritise workload, with good time management skills and excellent attention to detail.
?Excellent communication skills, both written and verbal, with strong presentation skills and the ability to network effectively.
Other
?You may be asked to undertake additional duties to those above, either on Proven track record of managing revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives
We Offer:
- Generous Pension Scheme
- Private Medical Insurance
- Life Assurance
- Gym Membership Discounts
- Cycling Solutions Scheme
- Holiday Entitlement plus additional Holiday Purchase Options
- Refer a Friend Scheme
- Local Discounts (Cinema tickets, retailers etc)
