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We are recruiting for an IT Support Technician on behalf of a leading Norwich based Manufacturing Company. You’ll be a member of the global IT team, supporting internal users across the world.
You will be key to supporting their large IT infrastructure estate, ensuring best possible 'customer’ service is provided to your colleagues.
Key Responsibilities:
- Provide Technical Support for Global IT Server & Network Infrastructures and users.
- Participate in providing user training, user training videos and familiarisation workshops.
- Collaborate with other IT/IS members in the UK and US to assist knowledge sharing and education.
- Maintain an up-to-date knowledge of IT & IS technologies and services in general
- To undertake any other reasonable duties as directed by the Line Manager/IT Management team.
This is a new role into the team as the business looks to recruit across IT Support and Information Systems. You’ll be joining a great, supportive team.
Key Skills:
- M365/O365
- Active Director, Exchange
- Symantec, Citrix, networking (Desirable)
- Ability to communicate in a foreign language (Desirable)
Having recruited for this client before, I can happily say they offer a great culture with great retention of staff. Apply now if you’d like to see the full job des
