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Customer Service Assistant/Receptionist

Customer Service Assistant/Receptionist

Ritz Recruitment Ltd

Posted 3 days ago, valid for 20 days

Nottingham, Nottinghamshire NG42QU, England

£20,000 - £24,000 per annum

Part Time

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Sonic Summary

We are looking for a Temporary Part Time Customer Service Assistant in Nottingham, NG1, offering a salary of £12.50 per hour.
The role involves being the first point of contact for residents at a luxury student accommodation.
Candidates must have prior experience in customer service, with preferred experience in administrative and reception duties.
Key responsibilities include managing enquiries, handling difficult customers, and organizing parcels and mail.
This position requires excellent organizational and communication skills, and the role is available immediately, including some weekends.

Temporary Part Time Customer Service Assistant - £12.50p/h - Nottingham, NG1

We are currently seeking a temporary Reception & Customer Service Assistant to serve as the initial point of contact for residents at this luxury student accommodation. Your warm and friendly demeanour will be crucial in building strong relationships and creating a welcoming atmosphere.

Duties will include:

Responding to day-to-day enquiries from residence face to face and over the phone
Managing busy situations and conflicting priorities with ease
Handling difficult customers and creating a positive outcome
Organising parcels and mail
Answering and redirecting phone calls
Providing fantastic customer service

Key Requirements:

Prior experience in customer service is essential
Experience in administrative and reception duties is preferred
Proficiency in IT
Customer-focused with experience in a service-oriented environment
Excellent organisational and communication skills, with the ability to multitask

This is a temporary role that starts immediately and will include some weekends. Apply now for immediate consideration!

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