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Seven Resourcing are currently recruiting for a Health & Social Care Officer to start a new role in Nottingham.
As a Health and Social Care Officer working within Nottingham City Adult Social Care you will be taking referrals for adults across the city including some of the most vulnerable citizens. You will triage, evaluate, and navigate citizens through to the right services depending on their needs.
Responsibilities:
To coordinate telephone calls, enquiries and referrals from citizens, vulnerable adults, families, and carers and to manage these in an effective, timely and customer focused way.
To manage specialist or escalated calls from Health and Social Care Support Co-ordinators, Health and Social Care Support Advisors or other colleagues.
To make judgements regarding referrals and requests in relation to complex situations, safeguarding concerns and risk management by triaging and coordinating them to make sure that clients are seen by the most appropriate team / service at the right time to meet their needs.
Applicant Requirements:
Experience: Demonstrable and extensive experience in an administrative/business/marketing/customer care or social care environment.
Qualifications: Foundation degree or NVQ3/equivalent
Compliance: Enhanced DBS, Right to Work in the UK
Hours: 37 hours per week, hybrid working
Working with Seven Resourcing:
Join Seven Resourcing and benefit from over a decade of expertise in connecting professionals with exciting career opportunities. With 3,000+ five-star reviews and rated excellent on Trustpilot, numerous awards, and strong relationships with top UK employers within public and private sectors, we offer you the best chance at securing your next role.
Known for our lightning-fast recruitment, we prioritise candidates who meet the specific role requirements.
Refer a friend, family member or colleague for £250
If you’re not the perfect match for this role, but you know someone who is, help them find their dream job by referring them to Seven Social Care. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.
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