Credit Controller - Oldham

Role Overview:

Working within the existing Collections team of a well-established asset finance leasing company to facilitate the collection of any overdue debts.

Contract:

Temporary - 6 Month initial then rolling.

Potential development into permanent.

Responsibilities:

• To proactively resolve credit control issues to prevent debts becoming Terminated.
• Actively contacting customers by telephone, email or letter to ensure overdue debts are repaid in a timely manner that is acceptable to the company.
• Predominantly responsible for collecting debts 60 plus.
• Negotiating repayment plans and ensure they are met.
• Advising the Collections & Recoveries Supervisor of potential risks with customers defaulting on payment.
• Manage the MCOL files.
• To follow the collections policy guidelines to ensure compliance with collections guidelines and legal requirement’s.
• Assist/provide cover for early arrears where required.
• Treating customers fairly and sympathetically.
• Ensure all actions relating to credit control; calls/payments/disputes are accurately recorded on the system.

Other Duties:

• Any other reasonable tasks at the request of the company management.
• Provide cover for other areas of the business at the request of the management.
• Must have strong reasoning and decision making skills.

Key Skills:

• Must be self-motivated and be able to work on own initiative.
• Must be able to work under pressure and deliver decisions within a timely manner to meet SLA’s.
• Work well within a small team whilst working independently.
• Have good communication skills, both written and verbal and have excellent telephone manner.
• Be able to build positive professional working relationships with our introducers, suppliers and service providers.
• Good numeracy skills and be confident working with numbers.
• Be hard working, proactive and enthusiastic.
• Good time management skills and able to prioritise workloads to ensure targets are met.
• High attention to detail and high levels of accuracy.
• Identify opportunities.
• Be willing to take on additional and varied tasks to support the business requirements.

Experience/Qualifications:

• Ideally a minimum of three years credit control experience in a similar financial organisation.
• Familiar with the SME market.
• IT literate.
• Good background education.