Telecom Service Advisor

Carbon 60

Posted 2 days ago, valid for 22 days

Portsmouth, Hampshire PO6 3NH, England

£12.07 per hour

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The Telecom Service Advisor position in Portsmouth is ideal for experienced call center operators looking to work in a healthcare setting.
This contract role lasts for 4 months and offers a salary of £12.07 per hour along with generous shift allowances.
Working hours include various shifts covering days, nights, and weekends, with specific times ranging from 6:00 to 22:00 and overnight shifts from 22:00 to 6:00.
Candidates should have demonstrable experience in an office environment, strong communication skills, and the ability to work under pressure.
The role requires excellent customer service and organizational skills, with attention to detail in managing multiple tasks.

Telecom service Advisor - Portsmouth

Are you an experienced call centre operator? Who's enjoys working in a fast-paced environment, then this is a fantastic opportunities for you to start a career within a Health-care facility.

Contract length: 4 months

Salary: £12.07 / hour + generous shift allowances

Working hours: rota working days, nights and weekends - 6:00- 14:00, 9:00-17:00, 11:00-19:00, 14:00-2200 and 22:00- 06:00

You will be responsible for:

Respond to all emergency calls and alarms such as major incident
Co-ordinate the booking of official taxi's as required, including maintaining an economic use of the service. Examine and prepare accounts before authorisation of each journey.
Assist with the recording and to complete the costing of private calls connected through the system
Daily compilation of the doctors and managers on call duty boards, leave lists, residents list and information book to ensure accurate information is continuously communicated at all levels for the QAH site.

The ideal candidate:

Demonstrable evidence of experience working in an Office environment.
Ability to work under pressure
Strong communication skills, both verbal and written
Must have good customer service
Strong organisational skills with attention to detail in managing multiple tasks simultaneously, while remaining calm

If this role sounds right for you or need more information, please contact Melissa GOURLIN at Carbon

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Apply now in a few quick clicks

Telecom Service Advisor

Customer Service Executive

Customer Service Executive

Customer Service Executive