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Customer Service Administrator

Reed
Posted 10 days ago, valid for 14 days
Location

Preston, Lancashire PR4 0AS, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Administrator at a leading distribution business in Preston.
  • The role involves managing customer inquiries, complaints, and order-related issues from start to finish.
  • The job is full-time and permanent, with a salary of £24,500 per annum, increasing to £25,480 after a successful 3-month probation period.
  • Working hours are from 8:30am to 5pm, Monday to Friday, with benefits including 23 days of annual leave and a company pension scheme.
  • The position requires no specific years of experience mentioned, but candidates are encouraged to apply with their most recent CV.

We’re recruiting for a Customer Service Administrator to join a leading distribution business in Preston.

Working as part of the business’ administration team, your role will be to deliver excellent service to your customers from the time they place their order to the time the receive it. On a day to day basis you’ll be…

  • Taking inbound calls and emails from customers in relation to their orders
  • Once orders have been delivered, dealing with any complaints, faults or missing items promptly
  • Requesting and uploading images to establish whether returns are required
  • Ensuring customers are updated promptly and closing complaints accordingly

This is a full time, permanent position. Salary, Hours & Benefits

  • £24,500 per annum rising to £25,480 per annum (following successful 3-month probation)
  • 8:30am – 5pm Monday to Friday
  • 23 days annual leave plus bank holidays
  • Company pension scheme, private medical, staff discounts, free on-site parking

To apply for this position, please click on the link below and attach your most recent CV

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.