Sales Order Processor/Administrator

Sales Order Processor/Administrator | Preston | Part Time | Preferred Hours - Monday to Thursday 9:30am – 2:30pm, Friday 9am – 1pm | Salary depending on experience

In this role, you will work within the sales team, focusing on processing various orders for multiple clients while supporting both the team and the customers.

In addition to assisting new customers with their order needs, you will strive to maintain strong relationships with existing clients. This role is fundamental to the success of the business.

The sales side of the business is target-driven, and as such, the associated support work can sometimes be demanding and pressurised. However, the sales team works together to support and help each other in achieving targets, so being a team player is essential.

Our client is seeking an individual who is flexible, eager to progress in their career, and ready to take on new challenges and grow within the company.

Are You the Right Person for the Job?

• Previous experience with order processing and data input is essential
• Eligibility to work in the UK
• A strong willingness and ability to learn about products is a must
• Excellent customer service skills and the ability to interact well with team members
• Positive attitude and enthusiasm for the role
• Strong communication skills, both written and spoken
• Ongoing training will be provided to support product knowledge

Primary Responsibilities (Please Note – This list is not exhaustive)

• Understand customer needs and expectations to ensure orders are managed effectively.
• Collaborate with customers and internal departments to meet their requirements.
• Manage all aspects of the sales order process, including order management, processing, inputting, and delivery coordination.
• Build strong working relationships with employees and customers.
• Perform ad hoc duties and take necessary actions to support the completion of back-to-back orders.
• Manage suppliers and their purchasing terms.
• Maintain accurate records and input all relevant information into company systems.
• Handle incoming calls for both the Sales department and the wider business.
• Present products in a professional and positive manner.

Secondary Responsibilities

• Provide support to all departments and assist with customer-related tasks as needed.
• Complete general administrative duties across various departments, with a primary focus on customer support.
• Assist colleagues within the department when required.
• Support the sales function by providing data and reporting.
• Perform general housekeeping tasks.
• Use business systems for production management via PC terminals.
• Demonstrate strong attention to detail and excellent communication skills.

What Can You Expect in Return?

• Workplace pension
• Attendance bonus with 2 additional days of holiday per year
• Free car parking
• Health & wellbeing programme
• Sick pay scheme
• Company events
• 20 days annual leave plus bank holidays
• 1pm finish on Fridays
• Profit share scheme

Please Note: Due to the large volume of applications, we are unable to provide feedback on unsuccessful applications. 

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