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2nd Line Support Engineer - Princes Risborough

Xact Placements Limited
Posted 2 days ago, valid for a month
Location

Princes Risborough, Buckinghamshire HP27 9DN, England

Salary

£26,000 - £29,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a 2nd Line Support Engineer based in Princes Risborough, offered on a full-time basis.
  • Candidates must undergo an enhanced DBS and safeguarding checks as part of the hiring process.
  • The role involves providing remote support, acting as an escalation point for 1st Line Engineers, and mentoring junior team members.
  • Applicants should have previous experience in a similar role, excellent communication and troubleshooting skills, and familiarity with Hyper-V, Office 365, DNS, DHCP, server failures, and system backups.
  • The salary for this position ranges from £26,000 to £29,000 per annum.

Are you looking for a new exciting opportunity working as a 2nd Line Support Engineer to be based in Princes Risborough?

This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.

Main Duties of the Role

  • Providing remote second line support to customers whilst providing excellent service
  • Act as point of escalation for 1st Line Engineers and escalating tickets when required
  • Mentoring junior members of the team

Your Skills and Experience

  • Previous experience in a similar position
  • Excellent communication skills, both written and verbal
  • Excellent troubleshooting skills
  • Experience of: Hyper-V, Office 365, DNS, DHCP, Server failures & System backups

Salary

  • £26,000-£29,000 per annum

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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