Apprenticeship Business Support Officer

Apprenticeship Business Support Officer

Full time (35 hrs/wk), permanent

Split place of work between Horizons (Reading, Berkshire) and Home

Salary £26,000 to £28,000 pa plus benefits

Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website.

This is a fantastic opportunity to join our small yet dynamic Apprenticeship Business Management team, supporting the smooth running of all apprenticeship business operations. You will have the opportunity to use your specialist knowledge, skills, and expertise to remove barriers to learning, drive performance and support apprentices to a successful outcome whilst ensuring UCEM remain fully compliant with all regulatory frameworks. You will undertake a range of technical administrative, funding and compliance activities whilst managing allocated aspects of UCEM’s apprenticeship business operations. This is a great opportunity for anyone looking to further their career in the Higher Education sector whilst supporting UCEM’s vision.

Your accountabilities and responsibilities include:

• Act as the first point of contact for all apprenticeship change of circumstance enquiries, taking the initiative to screen, allocate and prioritise emails, telephone calls and correspondence, taking appropriate action where necessary.
• Oversee, manage and be responsible for allocated aspects of UCEM’s apprenticeship business support operations.
• Prepare documentation and process requests relating to apprentice progression, gateway, end point assessment and completions.

Our main requirements:

• GCSE Maths and English Language Grade C or 4 or above.
• Recent business support experience in either an apprenticeship facing role or in a role linked to ESFA funded programmes.
• Experience of undertaking work activity and controls processes which are subject to externally set compliance requirements and external audit/review.

At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

For the full job specification and contact details please visit the current vacancies page of the UCEM website.

TO APPLY:Please send your CV, covering letter/email, and Recruitment Check Form to the UCEM recruitment inbox (details found within the job specification) by no later than Monday 02 December 2024 at noon.

EQUALITY, DIVERSITY, AND INCLUSION

Here at UCEM we champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.