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Property Administrator - £28,000 plus a bonus - Full Training - Excellent Progression - Full Time Permanent
Our client is a high end independent agency, with an excellent reputation and they are looking for an administrator for their head office in Sloane Square, to sit with their property management team.
The Role:
As a Property Services Administrator, you will be an integral member of the Property tenancy team, supporting the lettings team in delivering exceptional customer service in line with the companys vision and values. You will gain exposure to a variety of tasks, equipping you with the experience needed to develop your skills within the Property Management industry.
Key Skills Required:
- Professional approach to customer service
- Excellent organisational skills
- Strong telephone manner
- Effective time management
- Problem-solving ability
- Keen attention to detail
- Results-driven, with a focus on finding effective solutions
- Proficiency in managing administrative tasks smoothly
Duties & Responsibilities:
- Supporting the Property Services team in all aspects of Tenancy Management
- Updating records using multiple database systems
- Providing proactive support and delivering excellent customer service to clients and team members
- Liaising with various departments to ensure accurate, up-to-date information is maintained
- Handling data entry, validation, and document review, including collating and filing
- Attending meetings and taking minutes
- Managing diaries, arranging appointments, and coordinating works on behalf of Property Partners
- Managing key processes in Tenancy Management
- Championing a customer-centric journey for tenants, from introductory calls to move-in milestones
- Ensuring compliance with relevant legislation and staying informed of policy changes, including Tenancy Agreements, HMO regulations, Gas & Electrical Safety, Landlord and Tenant Law, and Fire Safety Regulations
- Organizing and managing third-party tenancy services and pre-tenancy logistics
- Monitoring deposit registration processes to ensure regulatory compliance
- Contributing to departmental development through ad-hoc projects aimed at improving efficiency and the customer journey
Hours: Monday - Friday 9am-6pm
If you feel that this is the role for you, please apply today and we will contact all successful candidates within 48 hours
