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Job Title: Customer Service
Location: Redhill
Salary: 24-25k basic + Free Parking
Hours: Mon - Fri (9:00am - 5:00pm) - Onsite
Overview:
We are seeking a motivated and service-oriented individual to join our growing team as a Client Services Specialist. This role offers a great opportunity for those with a customer service background to transition from a call center role into a more focused B2B environment, where building and maintaining client relationships is key.
Key Responsibilities:
- Act as the primary contact for customer inquiries, order updates, and delivery timelines.
- Accurately process client orders, ensuring all requirements are met efficiently.
- Coordinate with internal teams to resolve any issues and minimise delays.
- Keep clients informed on order progress, managing expectations and providing updates on any changes.
- Build and maintain strong relationships with clients by ensuring smooth order flow and delivering excellent service.
What We're Looking For:
- Confident, professional communication skills with a strong focus on client service.
- Previous experience in a phone-based or customer-facing role.
- Strong organisational skills and the ability to manage multiple tasks at once.
- Experience in order processing with attention to detail and accuracy.
- Ability to maintain proactive, transparent communication with clients throughout the process.
What We Offer:
- A supportive and collaborative work environment.
- Opportunities for professional growth in a niche, fast-growing business.
- Free on-site parking and a competitive salary package
Refer a friend and earn a retail voucher worth up to 500!
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
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