Administrator

NET Recruit

Posted a day ago, valid for 6 days

Ringwood, Hampshire BH24 1SU, England

Full Time

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Sonic Summary

NET Recruit is seeking an Administrator for a customer service team in Ringwood, offering a starting salary of up to £25,000.
The role involves providing high-quality administrative support, communicating with customers and technicians, and managing queries related to services.
Candidates must have experience in administration and customer service, along with strong communication and organizational skills.
A solid understanding of IT services and proficiency in Microsoft Office are also required for this position.
The company provides opportunities for development and progression, along with a comprehensive benefits package including holiday allocation and pension.

NET Recruit are partnering with a services business to recruit an Administrator to join the customer service team in Ringwood.Your RoleWhile in this position your duties may include but will not be limited to:

Supporting the team and senior management with hands-on, high quality administrative support
Communicating with both customers and technicians or internal teams about services and scheduled work
Providing updates to customers on ETAs and the completion of jobs
Assisting the team with providing information to answer any customer queries or information requests
Providing support in liaising directly with customers, including handling incoming calls, emails and portal requests and providing information for billing and invoicing
Seeking opportunities for improvement where possible

You MUST HavePlease apply ONLY if you meet the following criteria:

Have good experience within administration, as well as customer service
Possess excellent communication skills, particularly in written forms, as well as via the telephone
Strong working knowledge of IT services, including Microsoft Office
Strong organisational skills, attention to detail and the ability to handle multiple tasks

Your OpportunityPossessing decades of experience in delivering exceptional products and services to their clients, this business is a market leader in their field. The position holder will be providing excellent and attentive, all-round administrative support for the team, as well as taking on elements of customer service as required by the team. This company are offering a starting salary up to around £25,000 which will also accompany a peripheral package that will include a good holiday allocation and pension, as well as plenty of other rewards. For the position holder, excellent opportunities for development and progression will be on offer too.If this excellent opportunity interests you, then please don't hesitate to apply today!

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