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Service Advisor

MPI Limited
Posted 14 days ago, valid for 14 days
Location

Ripon, North Yorkshire HG4, England

Salary

£24,000 - £26,000 per annum

Contract type

Full Time

Retirement Plan
Employee Assistance

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Sonic Summary

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  • Salary: Basic salary of £24,000 - £34,000 per annum with OTE.
  • Experience Required: Customer relations experience.
  • Experience Required: Must be IT literate, and a working knowledge of Kerridge would be advantageous.
  • Experience Required: Motivated, with a proactive approach to customer service.
  • Experience Required: Excellent interpersonal and organisational skills and be well presented.

Salary: Basic salary of £24,000 - £34,000 per annum with OTE. 

Hours: 42.5 Hours per week

We are currently looking to recruit a Service Advisor.

As a Service Advisor your duties will include:

  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
  • Advising on technical queries/issues.
  • Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
  • Sell customer repairs/parts etc., and finalising the invoice on completion.

An ideal Service Advisor will hold the following skills and experiences:

  • Motivated, with a proactive approach to customer service.
  • Enjoy the challenge of influencing the success of the Service department.
  • Customer relations experience.
  • Excellent interpersonal and organisational skills and be well presented.
  • Must be IT literate, and a working knowledge of Kerridge would be advantageous.

Salary: Basic salary of £24,000 - £26,000 per annum with OTE of £34,000 

Hours: 42.5 Hours per week, Monday – Friday, 8am – 6pm. Rota’d Saturday’s

Rewards and Benefits:

As well as a competitive salary, we offer the following benefits:

  • 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.
  • Pension scheme with life cover (including independent financial advice).
  • Healthcare cash plan.
  • State-of-the-art working environments and facilities.
  • Employee vehicle-discount schemes.
  • Refer a friend or customer schemes.
  • High-street discounts and cashback.
  • Health and Wellbeing employee assistance programme.
  • Childcare vouchers.
  • Cycle to work scheme.
  • Eyecare vouchers.
  • Free flu jabs.
  • Tool insurance.
  • Social events.
  • Dedicated internal and manufacturer training and development programmes to nurture you through your career and make the most of your talent.

 

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