Customer Service Administrator / Business Support Officer

Job Type: Full-time, Temporary ContractLocation: Goldthorpe (S63 postcode)Salary: £12.59 PAYE / £15.41 Umbrella

Are you ready to make a difference? We are looking for a dedicated Business Support Officer to provide essential support to our front-line and statutory services. This role is vital for safeguarding minute-taking in adult social care and offering senior manager support.

What You'll Do:

• Efficient Support: Deliver confidential business support to front-line and statutory services.
• Customer Interaction: Handle telephone and face-to-face enquiries, providing advice, guidance, and support.
• Communication: Manage correspondence and maintain effective communication with internal and external stakeholders.
• Coordination: Organize meetings, diaries, and appointments, ensuring smooth schedules.
• Project Work: Undertake research and project work, delivering high-quality information on time.
• Data Management: Analyze data and produce reports for various audiences.
• Administrative Duties: Perform administrative tasks while managing interruptions and queries.
• System Development: Assist in designing and developing internal business support systems.
• Information Management: Maintain accurate electronic and paper-based systems.

What We're Looking For:

• Experience: Proven experience in a business support environment.
• Confidentiality: Skilled in handling sensitive information.
• Research Skills: Ability to conduct research and provide detailed reports.
• Financial Acumen: Experience with financial information and resolving billing issues.
• Tech-Savvy: Proficient in Microsoft Office and other computer-based systems.
• Knowledge: Understanding of government policies, information governance, data protection, health & safety, and project management techniques.

Why Join Us?

• Dedicated Support: Access to a dedicated consultant for ongoing support.
• Convenient Systems: Secure online timesheet system and self-service portal.
• Training & Rewards: Access to free training, discount clubs, healthcare options, and Reed rewards.
• Benefits: Inclusion in pension schemes, paid holiday schemes, and maternity benefits.
• Career Opportunities: Work with leading UK employers, including local authorities, the NHS, and local SMEs.

Ready to take the next step in your career? 

Apply now by submitting your CV detailing your relevant experience!