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- Handle inbound enquiries via inbound phone calls and emails with the view to support your customers with their needs
- Provide customers with accurate and relevant information based on their requirements.
- Process customer payments when required.
- Learn to become a proficient user of in-house systems.
- Ensure all communication between customers and internal departments is accurate and clear.
- Other team Ad-hoc duties may be required from time to time.
- Develop and maintain lasting client relationships.
- To complete administration
- Experience within any Customer Service facing role.
- Familiar with Microsoft Packages.
- You will have good communication skills both written and verbal.
- Be a team player, follow instructions carefully, and be able to show empathy to all customers.
- Enthusiastic, friendly, and approachable.
- Able to prioritise workloads and work towards deadlines.
