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- Hybrid Working
- 26 days holidays plus bank holidays
- On-site parking
- Team events
- Company Bonus scheme (£2,000 / £3,000 per year)
- Additional Holiday purchase schemes
- On-site gym
- Pension plan
- Cash Collection - To achieve monthly cash collection targets by focusing on both proactive and overdue credit control across a portfolio of complex client accounts
- Prioritise collection of debt by value and profile, ensuring that contact has been made within the insurance policy requirements
- Recording and maintaining detailed records of account activity
- Monitoring daily cash received to ensure that accurate information is always available for reporting purposes
- Query Resolution - Liaise with internal colleagues across the business to resolve invoicing queries
- Process credit notes in a timely fashion once the required authorisation has been obtained
- Identify trends and ensure these are appropriately escalated to reduce ongoing queries/ errors
- Process self-billing invoices to tight timescales ensuring attention to detail
- Prepare and reconcile applications for payment
- Account Management - Ensure a high level professional service is provided to clients in all interactions
- Accurate reconciliation and proactive chasing of client accounts on both billed and unbilled debt, providing necessary information that will indicate amounts due, queries to be resolved and actions being taken
- Ensure cash receipts are accurately forecasted/allocated and that unallocated items are monitored, chased and cleared
- Provide support to the Credit Control Process Manager to ensure that the Group is put at minimum risk of credit losses and that any potential issues are escalated to the Head of Credit Control
- Working to or prepared to work towards CICM qualification - desirable
- Proven track record in a similar position within a large B2B organisation
- Experience working to targets and deadlines and to prioritise workload
- Good all round Microsoft Office experience including intermediate level Excel skills
- Process driven and able to identify improvements and opportunities
- High degree of organisational skills, with the ability to multi-task and produce high quality results within tight deadlines
- Excellent communicator with effective negotiation skills who can liaise at all levels
- Ability to form relationships with clients, leaving a positive impression of the business, whilst also ensuring cash collection
